Final+Exam+Review

2. **Assistant manager-** helps general manager with day-to-day operations, and could end up closing/opening the facility 3. **Host-** Stands near the entrance at a table or stand, provides initial greetings to the guest/s and takes reservations by phone. 4. **Server-** Discuss the menu, offers suggestions, deliver the orders, clear the table, and present the check. Servers may work as part of a team with bussers. 5. __**Chapter 4 Hotel Positions**__
 * __Chapter 3 Restaurant positions__**
 * 1) **General Manager**- works as both front of the house and back of the house positions, calculates number of guests, average income, number of staffs needed
 * //Front of the house position//**
 * //Back of the house position//**


 * 1) **Guest services-** Place where guests first come in, handles guest request, special needs and sightseeing tips.
 * 2) **Reservations-** Monitor room availability and the prices of rooms as people call to reserve room.
 * 3) **Housekeeping-** Cleans rooms
 * 4) **Engineers**